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Privacy
Policy
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A
Commitment To Privacy
The following privacy policy serves as a
standard for all First Southeast Insurance employees
for collection, use, retention, and security
of your nonpublic personal information.
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All of us within the
First Financial Holdings family of companies
respect your privacy and the personal information you share with
us. Regardless of which of our companies you may patronize, your
information is shared only with those firms which assist us in our
day-to-day operations. Information on current and former customers
is never sold to marketers or any other third party. In addition,
we are committed to maintaining high levels of security to ensure
that your information is accessible only by authorized personnel.
The following policy serves
as a standard for all of our affiliates and employees for collection,
use, retention, and security of your nonpublic personal information.
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The Information We Collect |
In order to
provide or maintain your accounts, we may gather “nonpublic personal information”
about you. Collected via our account
application and other account documentation, this information is critical
to open and administer your account. Common examples may include
your account history, loan payment history, and similar data. Such
information may come from any of the following sources:
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Information we receive
from you on applications or other loan and account forms
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Information about your
transactions with us, our affiliates or others
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Information we may
receive from third parties such as credit bureaus, property inspection
services, or the Department of Motor Vehicles
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Predecessor trustees
(when applicable)
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Attorneys, accountants,
or other professionals assisting in the administration of your account(s)
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Transactions facilitated
through First Financial affiliates
In addition to the servicing
of your accounts, we may use this information to help develop new products
and services to better meet your needs.
It also may be used to help us alert you to products and services
that may be of value to you. To provide
superior customer service to our clients, it is sometimes necessary for
us to share information within the First Financial family
of companies. However, when any affiliate gathers credit information
from you or about you, it stays completely within that affiliate.
Security
First
Financial Holdings and its affiliates have extensive procedures in
place to ensure the protection of customer data.
Electronically stored information is housed in a secured area with
limited, password protected access.
Also, as part of the Company’s disaster preparedness plan, electronic
data are regularly backed up and housed in a highly secure, off-site facility.
Other media (paper, microfilm, etc.) are housed in a secure area
with limited access. We always
strive to meet or exceed regulations on data security and customer privacy.
Access
Access to customer information is highly restricted.
It is limited to authorized employees of First
Financial and service providers assisting our business operations.
These individuals and firms are thoroughly screened and required
to meet First Financial’s guidelines for data security.
Periodically, we may be required to provide certain information
in response to government or law enforcement agencies. Beyond these exceptions, information is not shared with third-parties
outside of the First Financial family of affiliates.
Accuracy
To ensure the best level of service,
First Financial is
committed to keeping its information records as accurate as possible.
Transaction history is updated often, and, upon notification by
you, we will update your records to reflect changes in address, marital
status, account ownership and similar information that may have a bearing
on your accounts.
Questions
As part of our commitment to you, we will provide you with an up-to-date
copy of our privacy policy each year.
Printed copies are available at offices of any First Financial
affiliate. If you have questions, please call any of our family
of affiliates.
| First Financial
Holdings, Inc. |
843.529.5933
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| First Federal |
Toll-free
888.529.2220 |
843.529.5555 |
| First Southeast
Investor Services |
843.724.0830 |
| First Southeast
Fiduciary and Trust |
843.724.0801 |
| First Southeast
Insurance Services |
877.593.5683 |
| Associated
Insurors |
843.449.7405 |
| Kinghorn
Insurance Services |
843.837.8000 |
| Johnson Insurance
Associates |
803.739.0001 |
| Atlantic Acceptance Corporation |
800.924.6745 |
| Great Atlantic Mortgage, LLC |
843.740.3427 |
Our
Privacy Commitments to You
Commitment
1: Your information will
not be sold to marketers or any other third-party.
Commitment
2: Your information will not be
shared beyond the First Financial family of companies, firms assisting
us in our day-to-day operations, and governmental agencies as needed.
Commitment
3: Your
medical and credit data will not be shared among First Financial affiliates
or any other part without your authorization.
Commitment
4: First Financial and its affiliates
maintain safeguards to ensure the security of your information.
We also hold the firms assisting us contractually accountable to similar
safeguards.
Commitment
5: We protect and safeguard the
privacy information supplied on-line, just as we do through the rest of
our business. Personal information provided by sending e-mail or
completing guest registers or information request forms will be used to
help communicate with you and to help us answer your questions.
09/05
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